Effective Date: 15/08/2025
Last Updated: 15/08/2025
Welcome to Smart Flow Bottle (“Company,” “we,” “us,” “our”). By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.
1. General
- These Terms & Conditions apply to all sales and services provided by Smart Flow Bottle in India.
- We only sell and ship our products within India.
- We reserve the right to update or modify these Terms & Conditions without prior notice. Updated terms will be posted on our website.
2. Eligibility
- You must be at least 18 years old to place an order.
- By purchasing from us, you confirm that you are legally capable of entering into a binding contract under Indian law.
3. Products and Pricing
- All descriptions, images, and specifications of products are for informational purposes only.
- Prices are listed in Indian Rupees (INR) and include all applicable taxes unless otherwise stated.
- We reserve the right to change prices at any time without prior notice.
4. Orders and Payment
- All orders are subject to acceptance and availability.
- Payment must be made in full before dispatch of goods.
- We accept payments through secure third-party payment gateways; we do not store your card or payment details.
5. Shipping and Delivery
- We deliver products only within India using trusted courier services.
- Delivery timelines mentioned on the website are estimates and may vary due to factors beyond our control.
- Risk of loss and ownership of the product pass to you upon delivery.
6. Returns, Exchanges, and Refunds
- You may request a return or exchange within 7 days of delivery if the product is defective or damaged on arrival.
- Products must be unused, in original packaging, and accompanied by proof of purchase.
- Refunds will be processed to your original payment method within 7–10 working days after inspection and approval.
7. Warranty
- Our self-cleaning water bottles come with a 6-month warranty against manufacturing defects.
- The warranty does not cover damage caused by misuse, accidents, or unauthorised repairs.
8. Personal Information & Privacy Policy
- We respect your privacy and handle your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
- Information such as your name, contact details, and address will only be collected to process and deliver your orders.
- Full details of how we collect, use, and protect your information are available in our Privacy Policy.
- You can read our Privacy Policy here: [Privacy Policy]
9. Intellectual Property
- All content on our website, including text, images, logos, and product designs, is the property of Smart Flow Bottle and protected under Indian copyright and trademark laws.
- You may not reproduce, distribute, or use our content without prior written permission.
10. Limitation of Liability
- To the maximum extent permitted by law, Smart Flow Bottle will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
- Our total liability shall not exceed the amount paid by you for the product.
11. Governing Law and Jurisdiction
- These Terms & Conditions shall be governed by and interpreted under the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
12. Contact Information
Smart Flow Bottle
Registered Address: Plot No. 22, Crystal Business Park, Near Gopalpura Bypass, Jaipur, Rajasthan – 302018, India
Email: support@smartflowbottle.in
Phone: +91-9876543210